Fan FAQ

Welcome to THE Spring Games Fan Frequently Asked Questions Page. Below, you can find information about the following topics:

GAMES
TEAMS
BALLFIELDS
TICKETS
PHOTOS, VIDEOS, SOCIAL MEDIA, AND LIVE STREAM
TRAVEL
PLACES TO STAY AND THINGS TO DO IN LAKE COUNTY, FLORIDA
PFX ATHLETICS

< Back to THE Spring Games Home Page
Download the official THE Spring Games App on Apple or Google Play Store.

GAMES

What is the overall (general) structure of THE Spring Games?
THE Spring Games is the World’s largest collegiate softball event. 2020 marks the fourteenth year of THE Spring Games. THE Spring Games are a seven-week event during which time we host approximately 2,000 games. We like to say that THE Spring Games are “a marathon, not a sprint!” For most of our fans, the event lasts for one week as that is the average stay for any one team.

The Games are not a tournament so there is no “bracket.” Instead, the Games are more of a round-robin or spring training format where the teams select the number of games and, sometimes, the teams they wish to play. Because of this, we do have a schedule but it is not a traditional bracket and there is no “winner” of the overall event.

Do the games count toward my team’s collegiate softball record or are they basically scrimmages?
Absolutely, the games count toward your team’s season record. It’s like the teams are playing at their home field except THE Spring Games allows them to play from 4-24 different teams in one trip, saving the teams (and their fans) a lot on travel expenses!

How do I find out my team’s schedule?
Keep an eye on our App, website or Fan Facebook Group for the updated schedule and information about the Games.

Why do I have to go to multiple parks to watch the same team play?
With over 400 teams participating, no one complex could handle all of the teams participating in THE Spring Games so multiple parks are necessary. There are often times that teams request to play other teams that have games at different parks and some teams do play at as many as four different complexes to ensure they get their desired opponent. Teams let us know what their priority is when registering: playing at few parks, playing certain teams, or playing certain times. We do our absolute best to accommodate these “priority” requests so if your team is playing at multiple parks, it is likely that your coach requested the opportunity to play certain teams or at certain times. The good news is that you get to experience more of what Central Florida has to offer while your team gets a great schedule of games!

Is there a bracket or master schedule for THE Spring Games?
Yes, as it is updated you can view the master schedule. Remember, the Games are not a tournament so there is no “bracket.” Instead, the Games are more of a round-robin or spring training format where the teams select the number of games and, sometimes, the teams they wish to play. Because of this, there is no “winner” of the overall event. The official THE Spring Games App is the best place to get updated information on teams, the schedule, and other valuable information about the event.

How do I find out the scores of the games?
In the past, we have not had a way to communicate the game results to fans on our website. Teams typically have this information on their websites. In 2020, we will be exploring how to update scores on our official THE Spring Games App throughout the event.

Whoa! My team’s game changed – what’s going on?
If your team has a game change after December 15, then it is likely that another team had an emergency issue that affected the schedule. Schedule changes after December 15 are unusual; please bear with us and your coach because a game change after December 15 means something happened that upset a lot of folks. We would appreciate it if you would help us and your coach get the word out to other fans that there has been a change.

If your team has a game time or location change during THE Spring Games, then it is likely that another team went into extra innings in a game prior to yours on the same day. We do our best to keep the games on time and have extended time between games to allow for a few delays. Still, you know as well as we that softball is not a timed sport and a 14-inning ballgame can wreak havoc to a 2,000 game schedule (at least for the day)! Typically, if this situation occurs, the game will still be at the same complex (and at the same time) but not at the same field. A morning or afternoon delay can affect night games so be sure to double-check the schedule online on your way to the park as it will update automatically when changes are made. Again, it would help if you would support us by letting your fans know about the change (including those back home watching on live stream). Always, the official THE Spring Games App is the best way to stay abreast of schedule changes as the App live sync’s with our scheduling program.

What can I expect when I come to the ballfields for THE Spring Games?
For starters, you can expect to see some AMAZING softball! Your pass to the Games gets you access to all fields for that day. Feel free to go from park-to-park but be sure that you get your hand-stamped when you leave if you intend to return (no exceptions!). Your punched ticket will NOT get you back in the park – you must have a hand stamp.

When you arrive at the ballfields, you can expect to enter through the main gate. Most parks have an entrance for teams and umpires; if that is the case, only individuals with team or umpire credentials are permitted to enter those gates. The main gate is for spectators and fans. We do charge admission so be prepared to purchase your tickets at the gate if you did not already order your tickets online.There can be lines, especially at peak times, so come early and enjoy some of the games before yours.

We have merchandise and concessions at the ballfields. Note that coolers, tents, large chairs, rolling carts, and other large items are not permitted at the ballparks for reasons related to security and the comfort of other fans. We do recommend you bring a personal-sized (small) umbrella for shade. Go to our Fan Facebook Page to learn about our chair-share program.

Speaking of coolers, there is a strict “no outside food” policy at THE Spring Games. This includes drinks, coffees, and snacks. Please understand our gate crew are doing their job by reminding you of (and enforcing) the policy. We work closely with the concession providers and local businesses to ensure that you have quality options at the ballfields. Also, remember that concessions support the non-profit and charitable programs we support at THE Spring Games through PFX Athletics and our local softball leagues. So, leave the cooler at home and plan on buying a meal (or two) at the parks knowing that the proceeds from that purchase support a young girl who dreams of one day being in your daughter’s shoes!

We ask that you please be nice to our staff as they are executing their job duties and remember, most of the people you will be meeting at the ballfields are volunteers who are passionate about supporting women and girls find success in life and sport; we instruct them to greet you with a smile and we ask that you do the same in return. If you see something that we can do better or simply have a suggestion on how we can improve the event, please email us at Information@THESpringGames.com, post a message on the Fan Facebook Page, or ask to speak with the “Site Supervisor” at the ballpark where you are (Site Supervisors are Spring Games staff members).

TEAMS

How many teams register for THE Spring Games each year?
Since 2014, THE Spring Games has brought over college softball 275 teams to Central Florida. Some colleges and universities bring two teams (a varsity and a JV). These teams play over 2,000 games each year between two and seven softball complexes in and around Central Florida. In 2020, we will host college softball games at facilities in Lake County, Osceola County, Polk County, Seminole County, and Pinellas County so pay close attention to where your team is playing when you choose where to stay!

Can I get a roster for the teams?
In 2020, our app will support a roster view. For 2019, you’ll have to look at your team’s official website for roster information.

Can I host an alumni party or tailgate for my team?
Absolutely! We love when fans participate in the event and would be happy to provide a space for an alumni reception at the Games. Email us at Information@THESpringGames.com to share your idea and to receive a call back from a staff member to discuss your options.

BALLFIELDS

At what ballfields will my team be playing?
You can (and should) check the Official THE Spring Games app to see at which ballfields your team will be playing. Please remember that most teams play at two or more complexes during their time at THE Spring Games. Your best bet is to keep an eye on the schedule online as it is updated automatically as changes are made.

Is there a map to show me how to get to the ballfields?
Yes, you have two options to find your way around the softball complexes at THE Spring Games: you can review the individual ballfield information on each Division page or use our Official THE Spring Games App.

What is the physical address of the ballfields where THE Spring Games will be played?
You can click on the ballpark information on the Division page to get the address for the ballparks for the softball games you wish to attend. This information is also available on the Official THE Spring Games app.

Am I allowed to bring in coolers, tents, umbrellas, wagons, or chairs?
Coolers and wagons are not allowed (please note that the teams have coolers that they bring into the parks but fans are not permitted to come in with coolers – even if it is the team cooler).

Tents are not permitted at any park. Personal sized, small umbrellas may be permitted but if the umbrella is used in a way to interfere with or obstruct another fan’s experience, you may be asked to put the umbrella away.

Individual folding chairs are permitted. We ask that if you purchase a folding chair that you will otherwise throw away due to travel, that you deliver it to our front gate for our chair-share program.

Is there food at the ballfields?
You bet! It’s good stuff, too! The parks have a variety of foods ranging from gourmet hot dogs and hamburgers to wraps and salads. In 2019, the staff at many of the parks incorporated gluten-free, vegan, and organic options for those with dietary restrictions. We also have preferred food providers who can deliver to the parks and accommodate special dietary needs.

Can I bring my pet?
Pets and Emotional Support Animals are not permitted at any ballpark. Service animals, of course, are permitted so long as the owner can satisfy the Federal requirements for evidencing the animal is a service animal.

My mother is handicapped and it is too far for her to walk from the parking lot to the main gate, can she enter at the side entrance with the teams and umpires?
We get this question a lot and the answer is “no.” At some parks, the side entrance where teams and umpires park is also the area where teams warm up and prepare for the day; there are balls, bats, and other equipment (literally) flying through the air in these areas. Those are also the areas where teams are free of spectator interference and where they prepare for their games. Not only is it unsafe, but it is not appropriate for persons other than credentialed personnel to enter through these gates.

Persons with disabilities can be dropped off at the front entrance to the park by the main entrance. Our staff will support you in making this drop off at the gate. Please refer to the Complex map to locate the appropriate area for drop offs for disabled persons.

In the future, we hope to have golf carts for busier days when parking is a challenge; for now, we are not in a position to offer this service (but we are open to recommendations if anyone is familiar with a local business who would like to offer this service!).

Please email Information@THESpringGames.com to share ideas, let us know you have special needs, or to otherwise arrange or coordinate services for those in your party who are physically disabled. We are happy to help!

TICKETS

How do I get tickets for THE Spring Games?
There are two ways to get tickets to THE Spring Games: (1) order in advance, at a discount, online in our shop or (2) at the gate.
Tickets ordered online will be picked up at the complex where your team plays its first game; tickets will be available as soon as the day prior to your selected team’s first game for your convenience. Online tickets may be purchased at a discount until February 10. After February 10, tickets will be full price only available at the ballparks.

How much do tickets cost at THE Spring Games?
Regular Price Tickets are:
Division I:
$10.00 for Adults
$8.00 for Seniors (over 65) and Children (ages 5-10)
Non-Division I:*
$8.00 for Adults
$6.00 for Seniors (over 65) and Children (ages 5-10)

5-Day Passes for Non-Division I Events are:*
$35.00 for Adults
$30.00 for Seniors (over 65) and Children (ages 5-10)

Children under 5 are free

Pre-sale 5-Day Passes are $30.00 and day tickets are $6.00 per day. These tickets are available online in our shop from December 1 until February 10. There is no special pricing for day tickets or 5-Day Passes for Seniors or Children for presale.

Is there a fee for parking?
No, there is no fee for parking at any of the ballfields for THE Spring Games.

I made a mistake and bought too many tickets when I did my advance ticket order online – can I get a refund for the tickets I don’t need?
Please email us at Information@THESpringGames.com to see if we can refund all or part of your online order through PayPal. Refund requests must be received by February 20. After that date, the tickets are non-refundable.

I made a mistake and bought the wrong ticket when I did my advance ticket order online – can I get a refund or exchange my ticket for the correct one?
Please email us at Information@THESpringGames.com to see if we can refund all or part of your online order through PayPal. Refund requests must be received by February 20. After that date, the tickets are non-refundable.

PHOTOS, VIDEOS, SOCIAL MEDIA, AND LIVE STREAM

Where can I get action photos from THE Spring Games?
You can review and purchase action photos from THE Spring Games at www.goodpaulmedia.com. You may also view the photos we post on social media as follows:
Facebook: The Spring Games (Fan Group)
Twitter: @THESpringGames
Instagram: @THE_SpringGames

Is there somewhere for me to post my own photos to share?
We would appreciate it if you would post your photos to any one of our social media, above. Tag us or post, where applicable. We love seeing photos from THE Spring Games and sharing in your experiences! If your photos are good, we may even use them on future advertisements or promotions for THE Spring Games!

What if I can’t make THE Spring Games in person? Is there a way to watch the games live?
Yes, you can watch THE Spring Games live through our streaming partner, FloSoftball.

Are there going to be any changes to the quality of the live stream this year?
2016 was the first year that THE Spring Games were live streamed – all 1,658 games made it to the World Wide Web! Suffragette Softball was the first (and only company) to be able to figure out how to live stream 22 softball fields and 22 games at the same time without charging us over $1,000,000 to do so (we actually got quotes that high to stream the Games!)

Our goal is to keep the costs as reasonable as possible for the teams and to continue operating THE Spring Games. You can expect a single camera stream for all games. Where available, we will also include a scoreboard and broadcast commentary. If you would like the broadcast commentary, please encourage your team’s sports media department to contact us so we can coordinate their existing radio broadcast with the live stream of the game. Have them email Information@THESpringGames.com (thank you in advance!).

Will I be able to purchase a game on DVD after THE Spring Games?
No. The cost of the DVD packages is not viable based on historical fan participation.

Will I be able to watch a game after it ends?
Yes! Most games are archived at FloSoftball.

What social media sites can I use to follow THE Spring Games?
YouTube: PFX Athletics
Facebook: The Spring Games (Fan Group)
Twitter: @THESpringGames
Instagram: @THE_SpringGames

TRAVEL

Into what airport should I fly for THE Spring Games?
You have three options for air travel: Orlando Airport (MCO), Sanford-Orlando (SFB), and Tampa International Airport (TPA). Orlando and Sanford are between 30 and 50 minutes from our facilities and Tampa is about 1 hour and 20 minutes from our facilities.

Is there public transportation from the airport to my lodging or hotel?
It depends on where you stay but generally the answer is “no.” You will need to use some form of transportation to get from the airport to your hotel or vacation rental and then to get to the ballfields. Please contact Spring Break Sports for information on housing, transportation, and things to do.

PLACES TO STAY AND THINGS TO DO IN LAKE COUNTY, FLORIDA

Where do you recommend I stay for THE Spring Games?
Be sure to check out the information for the Division(s) you want to watch during THE Spring Games. Each Division plays in a different County so if you are watching multiple Divisions, you will want to do your research to see where the best place to stay is to give you the best fan experience!

Each City provides a unique vacation opportunity! Lake County, for example, is proud to represent “Real Florida, Real Close” so you can experience our beautiful lakes and sunsets while you are here. Kissimmee and its local businesses focus on making “every moment into a memory” (we love this because that’s our goal, too!). Finally, Polk County (our newest partner) prides itself as “the epicenter of Florida fun!” There is so much to do and see in each of these areas from boating to trails to theme parks, every day is an adventure!

For housing, we definitely recommend staying with one of our lodging partners! If you stay with someone who is not an existing lodging partner, when you register, ask them why they don’t partner with us – we’d love to have them as part of our affiliate program! So you know, to be a part of our affiliate program, we ask these lodging partners to give you the best price available (including lower than AAA, Expedia, or other resources); that is their guarantee to us and you. Let us know if you find a partner for us and how your experience was with our existing partners!

Please contact Spring Break Sports for information on housing, transportation, and things to do. They’re the experts and, with so much to choose from, they can definitely help find the best fit for you!

Do any local businesses offer discounts to Spring Gamers and their fans?
Yes! Just like lodging partners, in order for a local business to get a “pin” on the PFX Athletics Hospitality Page, the business must offer a discount to our guests. Whenever you visit a local store or restaurant, make sure to mention that you are with “PFX” or “THE Spring Games.” If they have no idea what you are talking about, just tell them it’s the “softball event!”

What tips do you have for first-timers at THE Spring Games?
Please be sure to review all of the information on this website before you arrive and join our Fan Facebook Page. Both of these resources provide you with information, tips, ideas, and access to others who can help you if you have a question. Also, be sure to download the Official THE Spring Games app. The sooner you do these things, the more informed you will be!

You will also want to be sure to book restaurants, activities, and events in advance of your arrival. During the busy weeks (the first and second week of March, in particular), we have almost 100 teams in town so restaurants and activity centers get full and it would help you – and them – if you let them know you are coming so they can be prepared to better serve you! Even a party of two can find it difficult to get seating during THE Spring Games but a reservation is an open door to a great seat! We also ask that you support our partners as they support us and the Games.

PFX ATHLETICS

What is the logo selection contest and how can I participate?
In 2015, we started providing the teams with the opportunity to participate in the branding of our event. Each year, teams submit a logo for consideration for THE Spring Games. We post the logo online to our Fan Facebook Page for the fans to vote. Voting ends October 15. The winner’s artwork will serve as the official logo for next year’s THE Spring Games!

Who is PFX Athletics?
PFX Athletics is a non-profit dedicated to opening the doors of opportunity for women and girls through sport. PFX has been in business since 1996 when it was founded by Dr. Dot Richardson after the Inaugural Softball Olympic Games. You can read PFX’s story HERE. PFX Athletics has three primary functions: (1) to manage Legends Way Ballfields at the National Training Center in Clermont, Florida; (2) hosting youth, travel ball, and college softball tournaments and events such as THE Spring Games; and (3) programming including camps and clinics, the Flying Lions program, and an online Development Program for youth organizations. Funds earned during THE Spring Games support each of these three functions and allow us to ensure its donors that 90% of the revenue donated to PFX’s programs goes directly to the program recipient. You can read some of the stories PFX’s Programs have generated HERE.

What is the Adopt-A-Team program?
Established in 2015, the Adopt-A-Team program is a partnership between PFX Athletics, THE Spring Games teams, and local elementary schools where the college softball teams “adopt” a local elementary classroom. Over the course of several months, the teams and kids exchange videos, letters, and other “stuff” in a modern version of the pen pal system we all knew when we were young. The objective of the program is to inspire young girls and boys to go to college and to play sports as a means to achieve their college goals. You can read more about the Adopt -A-Team program HERE.

Who are the kids in the dugouts with my team?
They are bat girls! In 2017, PFX Athletics expanded its Adopt-A-Team program to include bat girls (and boys) for THE Spring Games teams. What we learned from our experiences in other programs is that the individual connection between a bat girl and a team is a powerful one that lasts a lifetime. The children you see at the ballfield chasing softballs and gathering bats are experiencing the opportunity of a lifetime: to fall in love with a college, to make connections with a college’s future alumni, and to be a part of something bigger than themselves (for some, for the first time in their young lives). If you would like to make a donation to one of PFX’s Programs, we encourage you to do so HERE.

< Back to THE Spring Games Home Page

Edited April 8, 2019